How this website handles the information you share with us.
Effective date: August 23, 2026
When you submit our assessment-request form or call us, we collect the details you provide — typically your name, phone number, neighborhood or address, and a description of your plumbing situation. Our web infrastructure also logs standard technical data (IP address, browser type, pages visited) for security and performance.
We use your information solely to respond to your inquiry, schedule and perform assessments and pipe-replacement work, and communicate with you about your project. We do not sell your information, and we do not share it with third parties except service providers who help us operate (such as phone and messaging systems), who may use it only for that purpose.
Calls to our number may be answered by an automated assistant and may be recorded or transcribed so we can follow up accurately on your request. By requesting a callback, you consent to receive a call at the number you provide.
You may request that we correct or delete the contact information we hold about you at any time by contacting us through this website.
Pipe Replacements of Henderson sends text messages only to people who check the optional SMS box on one of our forms. Checking it is never required to get a quote, an estimate or any service. Messages relate to your request (for example quote details, scheduling and follow-up). Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with or sold to any third party.